All of our items are made to order using direct-to-garment technology. This means that there is generally about a 1-3 day period from the time your order is placed until we freshly print your items and then ship them out. We can’t guarantee this time frame, but it is what we constantly strive for so that you can get your order as soon as possible!
We ship our orders through UPS or USPS. Domestic orders take 3-7 business days for delivery and international orders take 7-14 business days.
*We are not responsible for any extra customs fees or tariffs charged to international packages.
If you catch the mistake before you receive the shipping notification email, send us an email and we’ll do our best to get it changed for you! If you don’t catch the mistake before we ship the package, there is no way for us to change it. If you are having mail forwarded to a new address, please don’t send the order to the old address. The packages are not guaranteed to be forwarded.
If the package is returned to us because of a wrong address or because the package was unclaimed, we can resend it to your confirmed correct address for a $5 reshipment fee for US orders, or $10 for International.
The T-Shirt style is pretty standard in sizing, so whatever size you normally wear is a good bet. The T-Shirt style is a men’s/unisex cut, so it runs closely to men’s sizing. The Ladies Junior Fit style runs a little on the small side. Ordering up a size isn’t a bad idea to account for the size difference. The Hoodies run true to standard sizes. All of our shirts are made of pre-shrunk cotton (sport grey is 90% ring-spun cotton/10% polyester), but there still is a bit of shrinking after washing (just not as much as regular cotton). Even so, it is best to wash the shirts in cool water and dry them on low heat to preserve the size and print.
Please check the size chart, available on every product page, and compare with a current shirt you own and like. This is the best way to make sure you will receive a size that works for you. When doing these measurements, please account for about an inch of shrinking in each direction, if you put your shirts in the dryer.
We can usually adjust an order up to 3 hours after it has been placed. You may send an email in our contact page as soon as you realize a change needs to be made. Someone will get back to you within 24 hours (excluding weekends) and let you know if the change can be made. There is no guarantee that we will be able to make the change, but we can always facilitate an exchange once you get your order.